LIME PHOENIX Care Services

CONTACT US

Reach out to our Client Services team via your favorite contact method.

CONTACTING LP

ACCOUNT & ORDER

ACCOUNT

ORDERS

SHIPPING

PAYMENT

REFUND

COMPLAINT

START A ONLINE CHAT

Initiate a conversation with our customer service consultant. Here, you can raise any topics related to product quality, product repairs, order returns and exchanges, order payments, media inquiries, complaints and suggestions, or any other matters you wish to discuss with us.

TALK WITH AN ADVISOR

BEWARE OF COUNTERFEITS & SCAM

Unauthorized resellers or counterfeit products

Some counterfeit may not be designed properly and consists of materials that may be harmful to your health. To ensure you receive a genuine LIME PHOENIX product, we recommend visiting an LP Store. If you need a repair service, or exchange, we recommend searching for a near local store.

Be aware of gift card scams

Be aware of scams involving LIME PHOENIX Gift Cards, and FREE gifts.